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Legal · Compliance · B2B trade terms

Legal & Compliance documents

This page collects the documents that govern buying wellness devices from Uliann: how we handle your inquiry data, the terms of using this B2B website, which cookies we set, how our product photography and copy may be reused, what our wellness devices are and are not, and the shipping, Incoterms, battery-documentation and payment terms that apply to every order. All documents are published in English and Japanese, and the shipping, MOQ and compliance figures quoted in them come from our factory operating data.

Every document that governs buying from Uliann, in one place. Each is published in full in English and Japanese.

Questions about this document

Where can I find Uliann's MOQ, lead time and payment terms in writing?

MOQ 300 units (standard colour) / 500 (custom) / 200 sets (gift set), sampling 3–5 days, bulk 25–35 days and 30/70 T/T payment are stated in the Shipping & Compliance document and repeated on every quotation and Proforma Invoice.

Do you publish these documents in Japanese as well as English?

Yes. Every legal and compliance document is published in full in English and Japanese. Where the two versions differ, the English text is the governing version.

How do I contact Uliann about a legal or compliance question?

Email Lucas@uliann.com with the document name in the subject line, or message WhatsApp +86 135 2293 2295. We reply within 24 working hours.

Which document covers import certification responsibilities?

The Legal Disclaimer and the Shipping & Compliance document both cover it: import clearance, duty and VAT/GST, local certification and labelling in the destination market are the buyer's responsibility, and our certificates cover only the models and scope written in them.

Confirm the details before you order

MOQ, lead time, Incoterms, battery documentation or compliance scope — ask the factory directly and we reply within 24 working hours.

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Get a custom factory quote for your brandNDA-protected · MOQ from 300 units · Sampling in 3–5 days